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Interviewees reported that they believed addressing nonmedical needs would yield cost savings for their ACOs and improve patients’ health. However, the interviewees were unable to offer concrete data on the effectiveness of their efforts.

We found that the nonmedical needs most commonly addressed by ACOs were the need for transportation and housing and food insecurity. ACOs identified nonmedical needs through processes that were part of the primary care visit or care transformation programs. Approaches to meeting patients’ nonmedical needs were either individualized solutions (developed patient by patient) or targeted […]